× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Reply

Help. After Zero Day setup, Web Interface no longer loads

andylee6179
Initiate

Help. After Zero Day setup, Web Interface no longer loads

Hello All, 

 

I just purchased this WAP and only wanted to use the local set up options, not Insight as we don't want that option as well as avoid the subscription.  Noticed that when I try to connect to the web interface with assigned DHCP ip address of the WAP, the web interface doesn't load.  Factory reset and using the DHCP assigned IP address it also did not work.  Found that if I were to factory reset it then do a direct connection (No internet access) to it via default IP address: 192.168.0.100, then it loads but after the initial setup (Zero Day), the web interface does not load afterwards even if using the default ip or dhcp assigned ip.  

 

 

If I use the Insight App then it is accessible and I can manage it but we don't want to use this option.  

 

Not sure what do to next.  Considering returning it.  Help please!  Thank you.

Message 1 of 3
andylee6179
Initiate

Re: Help. After Zero Day setup, Web Interface no longer loads

Nevermind.  Found the solution.  Its a Mac settings issues related to Privacy and Security:

 

MAC OS System Settings > Privacy and Security. Then scroll to find Local Network.  Enable for Google Chrome.

Message 2 of 3
RennaD
NETGEAR Moderator

Re: Help. After Zero Day setup, Web Interface no longer loads

Hi @andylee6179,

 

Welcome to the NETGEAR Community! 🙂

 

Glad to hear that you were able to figure out the setting on the MAC OS and proceed with the AP setup. Since your issue is resolved, I encourage you to mark the appropriate post as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

 


Have a lovely day,
RennaD
Netgear Team 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 106 views
  • 1 kudo
  • 2 in conversation
Announcements