NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
I have an issue with your software
Frist Genie does not close for some reason, I have to quit it from task manager every time which is annoying. I just bought a new 5G Netgear router. And I saw you do not support Genie anymore. Fine. ...
I wanted to take a moment to thank you for your prompt attention to the issue I was experiencing with your software. Your team's dedication to finding a solution and ensuring my satisfaction was greatly appreciated. Thank you for your commitment to excellent customer service.
Hey everyone, I'm Karina!
To address this issue, I would recommend the author to explore alternative options. While the Genie software may no longer be supported, the newer NETGEAR Nighthawk app is designed to provide remote monitoring and management of WiFi networks. However, the author mentioned that they couldn't find a Windows version of the Nighthawk app. It's important for the author to verify if the app is indeed unavailable for Windows, or if there's a different version or alternative solution provided by the manufacturer.
As a fan of the author's dependable routers, I apprehend the frustration of having to use a phone to control the home network, specially when primarily the usage of a PC with Windows 10. Hopefully, the creator can discover a suitable Windows app or another convenient method to control their community except relying totally on their phone.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
