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Forum Discussion
WAX204 connection between wifi clients timeout
Making a simple http session between clients false, setup set for No ssid and No client isolation. Works for other types of wifi setup, like android hot spots.
This reads like an unwanted behavior of the WAX204 and the current firmware. Your set-up should be a no-brainier, fully with you.
Any idea how I can continue from here, my 3 month support has just run out. Is there an escalation path from community to netgear support? Thanks for your help.
not any feedback, please tell me how to reach netgear support with the issue.
olerj wrote:
not any feedback, please tell me how to reach netgear support with the issue.
The official support channels start here:
Contact Us | Support | NETGEAR
First you have to register your device to confirm that it is eligible for the 90-days free support. Start here:
MyNETGEAR | Product Registration
Start a case and, with luck, they will contact you.
After 90 days, Netgear does not provide paid support. It farms that out to GearHead.
GearHead supports all manner of kit, but it isn't likely to try flogging things like firewalls and virus checkers.
Or you can try to sort out problems here. That costs you nothing.
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