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Forum Discussion
mspeculatrix
Jun 25, 2022Guide
routerlogin.net page rendering blank
I'm trying to set up a WAC564 that I haven't used in a while. I've factory reset it (more than once). Its access point (NETGEARxxx-SETUP) appears okay and I can connect to that. But when I go to www....
plemans
Jun 25, 2022Guru - Experienced User
Have you tried on a windows pc?
Also, make sure on the mac/iphone that icloud relay and private mac/ip address are disabled.
mspeculatrix
Jun 25, 2022Guide
I tried Edge in a Win11 VM. Same result. It's not a routing problem because I am getting the page code. It's just not rendering correctly.
I should add that, if I leave the blank white page loaded, after a while I get a message about some kind of time-out and the page reloads – I think to some kind of login. But it's still just blank, so hard to tell.
- mspeculatrixJun 25, 2022Guide
Okay, this is weird. Still getting a blank page at www.routerlogin.net. By if I go to 192.168.0.100 I get a login page. Trouble is, I've no idea what the password is.
I've done a reset three times now - getting the rapidly flashing amber light each time. Shouldn't that have cleared the password and reset to 'never been used' mode?
- plemansJun 25, 2022Guru - Experienced User
what happens if you use the IP address?
- mspeculatrixJun 26, 2022Guide
As I mentioned in my last message, if I use 192.168.0.100 I arrive at a login page. But I have no idea what password to use.
I’ve now done a ‘factory’ reset half a dozen times, but it’s clearly not resetting to factory defaults in that I’m not getting the Day Zero landing page.
When I first used this device, which was some time ago, I used Insight to help configure it. But when my free period ended I closed the Insight account as I dislike being tied in subscriptions like that and Insight offered me no benefits that I thought were worth paying for. But I wonder if this is somehow linked to the device’s unwillingness to completely reset.
- plemansJun 26, 2022Guru - Experienced User
when you're trying the default password info, are you making sure its all lower case? and no spaces? And all password managers disabled (I've seen them over write data)
default login: admin
default password: password
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