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Forum Discussion
BW32
Nov 07, 2023Aspirant
C6230: Network not showing up
I have a C6230 with Xfinity as my ISP. After working perfectly fine for the past 8 months, my network has not been showing up on any of my devices. All the LED lights on the front panel are on and show no problems. I've tried unplugging, turning off and on the radios. I called Xfinity who told me to call Netgear.
3 Replies
- FURRYe38Guru - Experienced User
Does pressing the reset button for 10 seconds then release and walk thru the setup wizard change anything?
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
- BW32Aspirant
I tried resetting the router but it's still no showing up on my devices
- FURRYe38Guru - Experienced User
Sounds like radios could have gone bad.
Option to configure modem only mode on the C series modem and then connect up a new external wifi router to the modem: https://kb.netgear.com/27191/How-to-set-the-cable-modem-router-to-be-on-modem-only
Or get into a new gateway modem.