Orbi WiFi 7 RBE973
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C6230: Network not showing up

BW32
Aspirant

C6230: Network not showing up

I have a C6230 with Xfinity as my ISP. After working perfectly fine for the past 8 months, my network has not been showing up on any of my devices. All the LED lights on the front panel are on and show no problems. I've tried unplugging, turning off and on the radios. I called Xfinity who told me to call Netgear. 

Message 1 of 4
FURRYe38
Guru

Re: C6230: Network not showing up

Does pressing the reset button for 10 seconds then release and walk thru the setup wizard change anything?

https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface

Message 2 of 4
BW32
Aspirant

Re: C6230: Network not showing up

I tried resetting the router but it's still no showing up on my devices

Message 3 of 4
FURRYe38
Guru

Re: C6230: Network not showing up

Sounds like radios could have gone bad. 

Option to configure modem only mode on the C series modem and then connect up a new external wifi router to the modem: https://kb.netgear.com/27191/How-to-set-the-cable-modem-router-to-be-on-modem-only

 

Or get into a new gateway modem. 

Message 4 of 4
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