C6250 download stuck on solid amber and the side buttons on my router don’t work

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Jnyberg wrote:

Prob 1: amber light
- amber light has been stuck on download speed since purchase 9 months ago, haven’t thought much of it. Noticed speeds were much slower than anticipated, ran a speed test and was only getting at most 40 mbps down and 10 up (the 10 up is fine). I’ve hard reset it; nothing, rebooted it; nothing. I don’t have any idea what’s happening

Which amber light? The downstream one? Upstream one?

That is down to your internet connection. The modem/router is just telling you what is happening.

What speed are you paying for? And don't expect wifi speeds to be as fast as wired speeds.

You may need to talk to your Internet service provider

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Prob 2: side buttons don’t work
- the router has 2 buttons on the sides, the purpose of them I have no ideas cause they’ve never worked, I’ve only ever seen the lights work on them once and that was then I was setting it up.

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The manual explains what they are for.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Check the sections in the manual:

Front Panel and Right Side Panel

Troubleshoot With the LEDs.

You might also like to read the section Manage WPS Settings. That explains how to control the other "magic button" on the side.

For help with the modem bit, try the appropriate section for the C6250.

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers

I will ask the Netgear moderator to move your message.