C6300 reboots at random times

Question

I have been using the C6300 cable modem/router for about 5 months now. This week I have found that it is rebooting itself at random times, usually once per day. My service provider is Spectrum. What can I check to find the cause and remedy this problem?

Thanks,

OL

DarrenM · Answer

Hello olerman01

&nbsp;

You can log into the modem and find the logs under Advanced-Administration-logs and post them here.

&nbsp;

DarrenM

olerma01 · Answer

Currently the log only contains the last 6 hours of activity and thus far I have had no reboots today. The last known unexpected reboot occured on 6/6/17 at around noon local time. Once it occurs again I'll export the log file.

Thank You

olerma01 · Answer

This just started happening again.&nbsp; Reboot occured at around 12:15pm Central time. &nbsp; I'm attaching the log files as screen shots.&nbsp; I haven't been able to export them as email yet.&nbsp;&nbsp;The thing that sticks out to me is that at 12:12 there appears to a remote login from&nbsp;178.234.188.240:56718 to my local192.168.0.38:8000.&nbsp; That .38 isn't a PC but a network hardware device.&nbsp;&nbsp;I traced that remote IP and it's Russian.&nbsp; WTF?&nbsp; Are Russian hacking/attacking my home network? &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

DarrenM · Answer

Is this a device that has anytype of apps?

&nbsp;

DarrenM

olerma01 · Answer

The device at 192.168.0.38&nbsp; is my home security DVR.&nbsp; It records and plays back footage from my security cameras.&nbsp;Thanks.,&nbsp;&nbsp;

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C6300 reboots at random times

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