NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually last...
I'm having the same issues as everyone else. Only had this modem/router for 1 week and it is complete crap. Internet is constantly going down and affects both wired and wireless devices. Often have to reboot the router. Has anyone found a resolution? Or a better replacement? I'm on TWC
Hello bcmorrison
Are you able to go into the logs of the C7000 when it drops internet to see what errors are happening?
DarrenM
TWC came back out and replaced every connector on the wires coming into the house and it seems to have resolved the issues. They said the signal levels coming into the house were too high and had to put a splitter on the cable even though I only have the 1 device for coax.