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Forum Discussion
C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually last...
I can also attest that using a electirical timer to power off the router once per day works.
This is considered a COLD REBOOT because you are removing power from the unit.
It is finally what I had to do and things seem to be fine most of the time.
There are still occasions when I need to do a manual REBOOT.
For a manual REBOOT you want to login to the router and do a "REBOOT" not a reset.
This is considered a WARM REBOOT because power is never actually removed from the unit.
A reset would reset the modem to factory defaults which may not be what you want.
My router has the .23 firmware but I have not removed the timer yet. This will be something I will try one day.
In my opinion having to do a frequent reset (of any kind) is not a viable solution and is most certainly a horrible user experience.