I have a customer using Nighthawk combo modem WiFi router on Time Warner which won't make a WiFi connection. I am not in a tw service area and therefore trouble shooting is a problem.
Are there any known common issues? It is a business class line from tw and it appears to not be getting an ip address. There are other WiFi devices working fine. The product has connected to all other WiFi routers tested .
Is it possible they limit the number of connections in the modem? I've only ever seen that set in the router?
Thanks in advance.
