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Forum Discussion
GmacD
Dec 26, 2019Tutor
C7000V2 Firmware Out of Date
Nighthawk genie on Iphone show router out of date, but app running on my MAC says the firmware is current. I can not see the router. Says to open Routerlogin.net, but no option to update. I deleted and reinstalled the app, but no change in behavior.
4 Replies
- plemansGuru - Experienced User
Thats because if you're truly running a C7000, the ISP controls the firmware. Modem/router combo devices are all controlled by the ISP at this time. And the ISP's aren't very good about doing updates.
- GmacDTutor
Although relying on the ISP is a poor process to get updates, the issue is with the app on my Iphone. The firmware is at V1.02.04 and the link you sent shows the current version as being V1.02.06. The app implies that all I have to do is go get a download. How I get it installed on the router is not mentioned. When I go to routerlogin.net to get the update, there is no option to get the update.
It would seem the app could be a little more useful rather than just locking me into a perpetual message that I am not up to date.
I wasted way too much time on this yesterday.
- plemansGuru - Experienced UserAgain there is no way for a home consumer to update. The isp pushes the update. And notice how different ISP's are on different firmware because some refuse to certify and push out the update?
I wish the app wouldn't show anything for combo devices on updating because it's pointless. A bug in the app