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Forum Discussion
C7000v2 keeps loosing connection
Modem keeps loosing connection 3-5 times an hour. The nighthawk app, about every 20 seconds, show the following message "Your cable modem router is not connected or activate". I reset the modem about...
attachment
Got the cable connections page but need the event logs. Not just the "logs".
The event logs show the cable connections page issues over a longer period. the cable connections page is just a quick snap shot from when you opened the page.
attached is the cable connection page. I don't see anything with Event logs in it. Apologies I am not following.
thats the cable connections page.
The combo devices have a log and an event log. One shows the router side details and the other the modem side. The event log is what's needed to help with checking the modem's long term connection
Here is the Event Log
