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Forum Discussion

Furtron's avatar
Furtron
Aspirant
Dec 17, 2019

C7800

I keep getting kicked out while on the ps4 !

3 Replies

    • plemans's avatar
      plemans
      Guru - Experienced User

      you're upstream power levels are low and you have errors in your line. 

      Remove any splitters, attenuators, amplifiers from your line. Prefereably connect the C7800 directly where the line comes into your home. this ensures that the lines within your home aren't the issue. If that's not possible, inspect your lines for kinks, worn coax, loose connetors, cheap connectors, water damage or water within your line, nicks, etc.  

      If you're directly connected with good connections and you're still getting these results, have your isp check your line. Something isn't correct with your incoming/outgoing signals. 

       

      this i the forum for the C7800

      https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers

       

      • plemans's avatar
        plemans
        Guru - Experienced User
        did you get a chance to get your line checked?