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JerMajesty's avatar
JerMajesty
Aspirant
Nov 11, 2022

CAX 80 Router and ethernet ports not working after reboot

Hello, yesterday I decided to reboot my modem/router due to dropped connectivity. After reboot, the modem showed connection but my router and ethernet ports became inoperable. I tried to reset to fact...
Hardware
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 12, 2022

Has a power OFF by pulling the power adapter from the wall out let for 1 minute or longer then back in change anything. 

Try a factory reset by pressing the reset button for 10 seconds then release. Disconnect the ISP coax cable for 1 minute then re-connect. 

 

What CAT # lan cable are you using? CAT6 is recommended. 

JerMajesty's avatar
JerMajesty
Aspirant
Nov 12, 2022
Yes I've tried all of the above about 3x each. I removed the ISP coax and did factory reset holding reset button past 10 secs and unplugged and for greater than 30 min. Also tried all eth ports with CAT 5 and 6. There is also a button at the bottom to enable and disable wifi that I have ruled out as well.
The device is now constantly power cycling.
During power cycles the ethernet port connections will flash connect then disconnect immediately a couple times before ultimately completing the cycle as not usable.