CAX30 Router firmware version 1.4.12.2. When I go to port foward and hit save, it does not actually save the setting, and upon refresh the rule is gone. I also have that rule that port 0 is being forwarded and I cannot delete it. Multiple factory resets and restarts have not fixed this issue.

What browser are you using? Happening with different browsers? Be sure to clear out all browser caches before entering the modems web page. How are you factory resetting the modem? https://community.netgear.com/t5/Cable-Modems-Gateways/Cax30-port-forwarding-settings-disappear/m-p/2279147#M41594

Tried with Chrome and Edge. Caches cleared, still no dice. Factory resetting by holding the reset button on the back of the router for 10 seconds until it power cycles.

Add firefox to that list. This has to be a bug in the firmware, this sucks.

How was the FW updated, via Auto Update or manually applied with the FW file?

Auto update would not pull recent firmware, so firmware was upgraded via downloading from netgear site and uploading to the router.

CAX30 Port forwarding rules disappear as soon as I enter them

16 Replies

FURRYe38
Guru - Experienced User
Aug 09, 2023
What browser are you using? Happening with different browsers?

Be sure to clear out all browser caches before entering the modems web page.

How are you factory resetting the modem?

https://community.netgear.com/t5/Cable-Modems-Gateways/Cax30-port-forwarding-settings-disappear/m-p/2279147#M41594
- ajman404
  Tutor
  Aug 09, 2023
  Tried with Chrome and Edge. Caches cleared, still no dice. Factory resetting by holding the reset button on the back of the router for 10 seconds until it power cycles.
  - ajman404
    Tutor
    Aug 09, 2023
    Add firefox to that list. This has to be a bug in the firmware, this sucks.

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CAX30 Port forwarding rules disappear as soon as I enter them