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Forum Discussion
CAX80 WIFI connectivity issues with manual button
Good day,
I have a Night Hawk CAX80 that I have been having issues with. I mainly use ethernet for all my connections but here and there I will use the WIFI. I use the manual button to turn on and off the WIFI on the front of the device. The issue I am having is once you turn on the WIFI it will connect to your phone automatically but the connection does not stay connected especially when making a phone call. It then takes a few minutes on the phone for the signal to come back then you have to manually connect to the WIFI, it will not connect back automatically. I have 2 different iPhones models and it does it to both of them. This whole process usually takes 5 minutes or more to be finally connect to where you can make a phone call. I have very poor cell service so I use WIFI over calling.
1 Reply
What Firmware version is currently loaded?
What model phone are you using? iOS version?
Is Smart Connect and IPv6 enabled or disabled?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
