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Tonymontanaalb's avatar
Oct 12, 2021

CM1200 Spectrum Analyzer help

Hey everyone. Ive put in 192.168.100.1:8080 for the spectrum analyzer on the CM1200 modem and i get the following graph looking thing. looks like signal issues coming into the mdoem from the provider maybe? 

 

 

11 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Please post a copy and paste of the modems connection status page.
    Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
    Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
    Be sure your using good quality RG6 coax cable up to the modem. 
    Be sure to power OFF the modem for 1 minute then back ON.
    https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. why do you think you're having signal issues? 

    2. got a screensnip of the cable connections page and the event logs? 

      • plemans's avatar
        plemans
        Guru - Experienced User

        did you check your line/connections? 

        You don't have "errors" in your line per the screen snip (event logs tell us more......) but your power should be within 3.5dbmv of each other and you're running from -1 to 5.5dbmv. so a 6.5dbmv difference.