Can not log into router

[Matthew2r35]

Since the new edge upgrade I can not Log into router.

[FURRYe38]

Does other browsers work? Firefox, Opera? 

[Matthew2r35]

No I tried Chrome and edge it will not let me in. I set the router to factory setting and it still wont let me in.

[FURRYe38]

Even with a wired connection? Using 192.168.0.1 or 192.168.100.1? 

Try this, disconnect the coax cable from the modem. Press the reset button for 15 seconds then release. Have a wired PC connected to the back of the modem on a LAN port. Try accessing the modems web page at 192.168.100.1 or 192.168.0.1...

[Matthew2r35]

I used fire fox and it worked. Thanks for your help!

[FURRYe38]

Glad you got in with FF. 

Please mark your thread as solved so others will know.