Orbi WiFi 7 RBE973
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Can not log into router

Matthew2r35
Tutor

Can not log into router

Since the new edge upgrade I can not Log into router.

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 1 of 6
FURRYe38
Guru

Re: Can not log into router

Does other browsers work? Firefox, Opera? 

Message 2 of 6
Matthew2r35
Tutor

Re: Can not log into router

No I tried Chrome and edge it will not let me in. I set the router to factory setting and it still wont let me in.

Message 3 of 6
FURRYe38
Guru

Re: Can not log into router

Even with a wired connection? Using 192.168.0.1 or 192.168.100.1? 

Try this, disconnect the coax cable from the modem. Press the reset button for 15 seconds then release. Have a wired PC connected to the back of the modem on a LAN port. Try accessing the modems web page at 192.168.100.1 or 192.168.0.1...

 

Message 4 of 6
Matthew2r35
Tutor

Re: Can not log into router

I used fire fox and it worked. Thanks for your help!
Message 5 of 6
FURRYe38
Guru

Re: Can not log into router

Glad you got in with FF. 

Please mark your thread as solved so others will know. 

Message 6 of 6
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