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Forum Discussion

Matthew2r35's avatar
Matthew2r35
Tutor
Jul 31, 2020

Can not log into router

Since the new edge upgrade I can not Log into router.

5 Replies

    • Matthew2r35's avatar
      Matthew2r35
      Tutor
      Jul 31, 2020

      No I tried Chrome and edge it will not let me in. I set the router to factory setting and it still wont let me in.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jul 31, 2020

        Even with a wired connection? Using 192.168.0.1 or 192.168.100.1? 

        Try this, disconnect the coax cable from the modem. Press the reset button for 15 seconds then release. Have a wired PC connected to the back of the modem on a LAN port. Try accessing the modems web page at 192.168.100.1 or 192.168.0.1...