Forum Discussion
Cax80 keeps dropping internet connection
Well that explains the multiple device problem I guess. I'm still unsure as to why I can't seem to get it to recognize a connection with the router. With only the router being connected, no LAN ports show any LED activity. The router gives an error that a network cable is unplugged. I've tried using all four of the lan ports on the modem hoping one of the ports may be faulty but none of them register a connection to the router. Any other wired connection to a laptop or desktop is fine, just the router. Is there anything else to try I'm not thinking of or is this more likely a port issue on the router?
> [...] I'm still unsure as to why I can't seem to get it to recognize a
> connection with the router. [...]
Too many pronouns. I'm still unsure as to what "it" means, or what
"recognize" means to you. Which part of "actual" was unclear to you?
> [...] The router gives an error that a network cable is unplugged.
> [...]
If a computer works when it's connected directly to the modem, and
the router does not, then I'd worry about the router, not about the
modem. Especially if the router complains about a connection to a
known-good modem port through a known-good cable.
For a quick port test on the router, connect each end of a
known-good cable to a LAN Ethernet port on the router, and observe the
relevant port-status LED indicators. For a good cable, both port-status
LEDs should indicate a maximum-speed connection. (And they should
agree.)
You could also run a known-good cable from a LAN port to the
WAN/Internet port, and look at the _LAN_ port-status LED. (Because the
"Internet" indicator works differently.) That would test the
WAN/Internet port.
Or, at least, that's what I'd expect from Netgear router.