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Mobile devices randomly getting intermittent Wi-Fi connectivity.
This morning I noticed my iPhone was still connected to my Wi-Fi network but was unable to get connectivity. After some general basic troubleshooting including, forgetting the network and reconne...
"What FW version is loaded?"
Modem is currently running V2.1.5.2.
"What channels are you using on 2.4 and 5Ghz?"
2.4 was running on 7 and 5 was on 36, I will update to 1 and 40 and see if there are any changes.
"Set 20/40Mhz Coexistence to 40Mhz only"
Just to make sure I'm understanding this correctly, in order to do this would I just need to untick the 20/40 Coexistence, as my advanced page does not appear to show a "40Mhz only" option.
Update FURRYe38
I have changed the 2.4 and 5Ghz from Auto detect to specifically channels 1 and 40, also toggled the 20/40Mhz. After doing these changes the issue returned right away so I power cycled my iPhone as well as the CAX80, but still encountered the issue.
I enabled the 20/40Mhz again, and that seemed to resolve the issue for over an hour. However, as soon as I moved the iPhone from the room the CAX80 is physically located, the issue resurfaced.
Additionally, I discovered our iPad is also now encountering the same issue as the iPhones. All other connected devices remain unaffected.
Have you tried disabling AX mode on both radios?
Maybe try disabling Smart Connect?Appreciate the response and suggestions, unfortunately the seems to still be persisting.
Additionally, it appears the speed issues I had mentioned in my previous post with my Xbox consoles has also returned.
At this point this leads me to believe this issue is with the hardware or FW with the CAX80 itself. I'm going to attempt a factory reset of the modem and start over from square one, if all else fails at this point the device will be returned to the retailer.
Be sure to try channel 1 and 40.
Set 20/40Mhz coexistence to 40Mhz only.
Enable WMM, Beamforming and MIMO as well.What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
