NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bwright2's avatar
bwright2
Follower
Aug 07, 2020

Modem Issue

Having issue after moving to new house where wireless devices say No Internet for our router/modem yet Xfinity says the connection looks good. Bought another modem and had the same issue. Xfinity says it has to be a setting on the modem. Stuck with their provided modem and that works, but that is a monthly fee which I'd like to avoid. Anyone have a similar experience or know what could be causing this? Thanks.

 

4 Replies

  • Failedcm1150v's avatar
    Failedcm1150v
    Aspirant
    Aug 08, 2020
    I just bought a cm1150v. Won’t buy a 2nd Netgear product that’s for sure . This modem won’t work with Comcast. Zero support
    • Failedcm1150v's avatar
      Failedcm1150v
      Aspirant
      Aug 08, 2020
      Op, Get an ARRIS T25 for Comcast. It worked with little effort.. You only get 2 Ethernet 1 gig ports but at least it’s compatible and u own it .
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 13, 2020

    Any progress on this?

    What model modem do you have? A C or CM series modem? 

    bwright2 wrote:

    Having issue after moving to new house where wireless devices say No Internet for our router/modem yet Xfinity says the connection looks good. Bought another modem and had the same issue. Xfinity says it has to be a setting on the modem. Stuck with their provided modem and that works, but that is a monthly fee which I'd like to avoid. Anyone have a similar experience or know what could be causing this? Thanks.