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Forum Discussion
Netgear C7000 NightHawk stuck in Bridged passthrough mode and will not reset
I set the Cable modem to bridged/passthrough mode and have been using another router to connect to the wan. I want to change it back to working from the netgear again but i cannot get onto the cable modem as it is in passthrough. I have tried facory reseting the unit 3 times with a paper clip and the unit does all the right things with its lights but nothing changes once i boots. its still in passthrough mode and has no web page to access, i have tried plugging in an ethernet cable directly and it give the computer attached an external ip address and not one from the dhcp nat. it will not give me a web page even with the externa ip address as it just bounces the address back to my computer.
5 Replies
> [...] i cannot get onto the cable modem as it is in passthrough. [...]
"cannot" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.
What are you using for a URL to access the modem+router? Have you
tried "192.168.100.1"?
> [...] I have tried facory reseting the unit 3 times with a paper clip
> and the unit does all the right things with its lights but nothing
> changes once i boots. [...]
I'd've expected that to work. Have you tried a reset with the
modem+router connected to nothing (other than its power adapter)?Ok, so I "cannot" means I have no way of getting onto the router, there is no IP address, it does not default to 192.168.0.1 or any other standard address that i can find. I Have tried disconnecting it from everything except the cable connection and my 1 laptop for interfacing. i will try disconnecting from the cable company later when i can shut down the network down again. Setting my computer to dhcp gives me an external address 104.33.xxx.xxx. and trying to login to the router under 104.33.xxx.1 is not working as its not the rotuers address.
> Ok, so I "cannot" means I have no way of getting onto the router,
> there is no IP address, it does not default to 192.168.0.1 or any other
> standard address that i can find.
Not a significant improvement.
> "cannot" is not a useful problem description. It does not say what
> you did. It does not say what happened when you did it. As usual,
> showing actual actions with their actual results (error messages, LED
> indicators, ...) can be more helpful than vague descriptions or
> interpretations.
Still true.
> [...] Have you tried "192.168.100.1"?
Still wondering.
> [...] Setting my computer to dhcp gives me an external address
> 104.33.xxx.xxx. and trying to login to the router under 104.33.xxx.1 is
> not working as its not the rotuers address.
It may be your public IP address, but, if the C7000 is in modem-only
mode, then that would be your computer's IP address, not a C7000 IP
address.
> [...] Have you tried "192.168.100.1"?
That's a DOCSIS thing, which may give you access to the C7000, no
matter what its mode might be. It seems to work for some:
https://community.netgear.com/t5/x/x/m-p/1598575
I'd try "192.168.100.1" in a web browser. Have I suggested trying
"192.168.100.1"?