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Forum Discussion
csly20
May 10, 2016Follower
Netgear CMD31t Downstream light blinking amber
I just recently lost internet with comcast, and I notice that the DS light is blinking amber. I looked at the manual and it does not mention the behavior of a blinking DS light. Is the modem bad and needs to be replaced. Comcast thinks its the modem and told me to contact Netgear support. Thank you.
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello Csly20
Typically if the down stream light is not locking on that means it can not make a connection to the cable. So you will need to check the physical connections make sure they are tight may want to remove any cable splitters or try a different cable outlet. If that all fails you may want to have a cable tech form your ISP come out and check everything.
DarrenM