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Forum Discussion
Netgear modem not working with xfinity.
My modem stopped connecting to the internet a week ago so I called the xfinity tech to check it out. He said the network was fine and it was the modem not connecting. So I went a bought another Netgea...
I have similar repeat and frustrating problems. When working, I have great internet service on comcast over 200 mbps. Recently, the internet connection frequently drops out completely, although I retain cable and wifi connections from my devices to my router I have no internet service and internet port connection status goes blank, no internet IP address such as 73.xxx.xx.xx . I have to select Advanced/cable information/Reboot, and in 4-5 minutes internet service is restored after the modem is able to get an IP address from comcast. However this connection sometimes only lasts 10 minutes before it disconnects again and I have to do the reboot and wait another 5 minutes.
Yesterday instead of a reboot I did a Advanced/cable information/factory reset. This came alive at least as fast, and of course I had to rename the wi-fi network so devices could access it. This maintained internet connection all evening but before noon today internet connection dropped again. After doing a reboot 4 or 5 times to get temporary internet connection, I did another factory reset and it continues to work for now. Any setting or anything I can do to assure reliable internet connection? I am on version 1.01.32. Thanks.
Did you find a solution to this problem? I Also have a R7000 and xfinity internet. Wife and I just bought a new house and switched from Cox at the old house which worked fine to xfinity at the new house and im having the same issue. Every week or so the wifi network will change from what we named it back to NETGEAR70. The top three lights will blink then all lights will pop on and the cycle repeats itself for 10 mins or so. I have to log in to my routers IP and then rename the wifi networks for it to work again. Any solution will be helpful
Do you have R7000 router or a C7000 cable modem router? If a R7000, please post here:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
If a C7000 cable modem router, please make a new post and post more details so we can help you.
gibboneyb wrote:Did you find a solution to this problem? I Also have a R7000 and xfinity internet. Wife and I just bought a new house and switched from Cox at the old house which worked fine to xfinity at the new house and im having the same issue. Every week or so the wifi network will change from what we named it back to NETGEAR70. The top three lights will blink then all lights will pop on and the cycle repeats itself for 10 mins or so. I have to log in to my routers IP and then rename the wifi networks for it to work again. Any solution will be helpful
