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djc6's avatar
djc6
Luminary
Dec 30, 2016

New CM600 modem showing suspicious zero error rate

I installed a new Netgear CM600 wednesday night and am suspicous that ~36 hours later I still have zero correctable/uncorrectable codewords.    I have no issues with my 16x4 channel 300/30 Mbps (Ultimate) connection with Cox, just seems odd that my connection is 100% error free.  I saw someone else brought up this concern in another thread that is now closed:

 

https://community.netgear.com/t5/Cable-Modems-Routers/CM600-error-counts-still-zero-after-three-days/td-p/1074128

 

The CM600 has broadom BCM3384 chipset - I have an older Motorola SB6182 8x4 modem with BCM3383 chipset that is very similar and it shows a low number of errors each day.   Is the Netgear unit that good that I really have a 100% error free connection or is something wrong with CM600 stats?

 

Just want to make sure CM600 working while still in the return period.  I like being able to look at the stats/event log to know if any connection problems are occuring.

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