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Forum Discussion

bodosom's avatar
bodosom
Aspirant
Apr 15, 2016

CM600 error counts still zero after three days.

I've had a CM600 on-line for 3 days and the downstream error counts are still zero.  Is this a firmware issue or a hardware fault or did my line become amazingly error free for the last few days?

14 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello bodosom

     

    are you having any type of issues when on the internet?

     

    DarrenM

    • bodosom's avatar
      bodosom
      Aspirant

      The error counts stayed at zero so I switched to another modem which is reporting errors.  Of course I don't know if that's because the CM600 was better or broken.

      • Jim769's avatar
        Jim769
        Luminary

        I have had my CM600 for over a month and it has only reported correctable/uncorrectable errors one time this is very unusual for my connection or any connection for that matter. The one time it did report was due to Comcast working near by. Now here is the weird part. It only showed errors on channels 1-16 channels 17-24 showed zero errors. Others and myself have concluded the only way this could happen is if the 600 is locking on all 24 channels but is only using 16 of them. Not sure what to think about this modem. May go back to my 6183. 

  • Are complaining about zero error count? You don't like good line qulity. Errors occuring on data network is common thing. If there is any other issues what is the worry? Don't knock the wood!, LOL...

    • bodosom's avatar
      bodosom
      Aspirant

      VE6CGX wrote:

      Are complaining about zero error count?


      You completely miss the point.

    • Jim769's avatar
      Jim769
      Luminary

      Yes your not understanding of course we all like a clean network the point is the CM-600 does not report errors at all even unplugging the coax from the modem for 10 minutes shows 0 errors this is not right. I would rather have a modem that showed me issues then one that hides them from the user and shows nothing. It appears the system log does work as i have had a few T-3 timeouts that is normal arounf here. But as far as correctable/uncorrectable code words go zip notta only a few one time after a major outage. 

      • VE6CGX's avatar
        VE6CGX
        Master

        Please, when you start a thread be sure to make yourself clear what you are talking about. Your original post did not show that.

        Too many and much communication problems every where, Sigh!  I am retired now. When I was working miscommunication used to

        cause so muchwasted  time. Some times I had to travel overseas, or far out-reach places to find that out upsetting me often. I

        worked in high level tech support business for almost half a century....Or error logging(syslog) is disabled?