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Forum Discussion
SoccerC
Jul 20, 2018Tutor
Nighthawk C7000 random disconnects every day
My router has started to disconnect everyday now. It happens on and off multiple times in a day which is very annoying now. What’s the solution to this. Hard to get Netgear to help.
SoccerC
Aug 14, 2018Tutor
I got a replacement Moderm from Netgear and it worked great for like 2 days before my kids said dad, its off again. it started with going down for 1 min and coming back up, than now going down to like 5 times a day and atlease 30 mins to 1 hr now. so i contacted Netgear and i feel like i finally spoke to someone who knew what needed to be done. it looks like this is an on going problem for the company. So the rep reset all my setting and changed channels on my router and said to try this setting out and if it still gives a problem to than contact Netgear again.
i hope i dont have to call them again. i really want this to work out. Yes i have screen shots of my Router log. I will update you guys in 24hrs if i come accross the same issue.
thank you.