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Orange light won't go off
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2017-06-04
07:58 PM
2017-06-04
07:58 PM
Orange light won't go off
I have had this modem for a bit and it has worked perfectly fine. I just moved and now when I plug it in the orange/amber light won't change to white indicating that the internet connection isn't ready. It's been plugged in for over an hour and I never had this problem in my old house. Any ideas on how to help?
Message 1 of 2
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2017-06-05
02:40 PM
2017-06-05
02:40 PM
Re: Orange light won't go off
Hello Lpap
I would contact your ISP make sure they have the modem set up correctly for your new address it could be stuck in the system back in your old address.
DarrenM
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