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Forum Discussion
Orbi CBK750 indicator lights not working
The Orbi is still working. BUT, all the indicator lights on the front of the device are off. It started with just the Online LED went off. Then the Upstream LED went out followed a few weeks later when the Downstream LED went out. Now not even the Power LED is on. But the device is running just fine; both the hardwired internet connection and the WiFi are all working. But no indicator lights. Anyone else have this issue? It's beyond the warranty period. Any advice? Thanks.
4 Replies
What Firmware version is currently loaded?
https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-routerWhich ISP are you connecting with?
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
StevenMat wrote:
Now not even the Power LED is on. But the device is running just fine;
This is confusing. The CBR750 User Manual, page 102 appears to say that it is normal for ALL of those LED's to go off.
https://www.downloads.netgear.com/files/GDC/CBK752/CBK750_UM_EN.pdf
