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PlayStation Portal - Wifi Issues - Nighthawk AC1900 WiFi Cable Modem Router - C7000v2
Router: Nighthawk AC1900 WiFi Cable Modem Router
Model: C7000 v2
Product Page: https://www.netgear.com/support/product/c7000v2/
I'm having Wifi issues when doing remote play via my PlayStation Portal. My PS5 is wired via ethernet and gets around 654 Mbps connection speed (download) and 22.0 Mbps connection speed (upload). My ISP is Spectrum. I get about 109 Mbps download speed and 17.34 Mbps upload speed when connected to 5G WiFi.
We have 16 devices connected to 5G WiFi and 3 devices connected to 2.4G WiFi.
When I connect to the PS5 via remote play on the PlayStation Portal the quality is pretty good for the first minute and then the video quality starts to degrade, the input lags, and then a warning message will appear saying there are wifi connectivity issues. If I disconnect and reconnect then the quality is good for the first minute, but then it starts degrading again.
The router is in our garage and I play on the 2nd floor of my home. I have more luck connecting via 2.4G versus 5G.
Things I have tried thus far:
- hardwired PS5 to Ethernet
- assigned static IP address to PS5 and opened port forwarding
- moved more devices off 2.4G onto 5G to reduce potential interference from other devices
- Changed the WiFi channel for 2.4G from 4 to 1
None of these options seem to have a significant impact. Wondering if next step is to buy a new router or if there's something else I haven't considered here.
3 Replies
Wifi and gaming don't go well together. Wired best.
But this doesnlt make sense:
GameSetMatch87 wrote:
My PS5 is wired via ethernet and gets around 654 Mbps connection speed (download) and 22.0 Mbps connection speed (upload). My ISP is Spectrum. I get about 109 Mbps download speed and 17.34 Mbps upload speed when connected to 5G WiFi.
If the PS5 is wired via ethernet where do Wifi Issues come in?
Then this:
Things I have tried thus far:- hardwired PS5 to Ethernet
- assigned static IP address to PS5 and opened port forwarding
- moved more devices off 2.4G onto 5G to reduce potential interference from other devices
- Changed the WiFi channel for 2.4G from 4 to 1
None of these options seem to have a significant impact.
Wired to Ethernet doesn't help?
That should beat WiFi hands down.
On WiFi, 2.5 GHz is slower then 5 GHz but has a shorter range.
Disclaimer: Just another user with time on their hands.
If you're doing any gaming/streaming, you shouldn't be on 2.4ghz. Its a slow network and sensitive to interference. If its getting better coverage than 5ghz, it means something is blocking/interfering with the 5ghz signal or its just to far away.
Does the issue happen if you move the ps5 closer (for testing)? Stick it in the same room/right next to the room and test it.
That's a good idea on testing the Portal in the same room as the PS5 on 5G. I'll give it a shot. Thanks for the advice.
