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Forum Discussion
Port Forward Not Working - C6300 AC1750
I have a server set at 192.168.0.100 for port 80 but the port forward is not working. I turned off the Media Server for the USB ReadyShare. If type my IP address it simply takes me to the router l...
TO ALL WHO HAVE BEEN AS FRUSTRATED WITH THIS ISSUE AS I HAVE! I GOT IT TO WORK!
After over an hour on the phone and repeated attempts by netgear customer srevice to sell me an upgraded service package to include 3rd party devices that I did not need, I finally got it resolved.
Under Setup in Netgear Genie, go to WAN Setup and look to see if the box that says "Respond to Ping on Internet Port" is checked. If not, check it and hit apply.
This fixed my issue. ONE FREAKING Check in an option box. Netgear tried to sell me extra service multiple times and I had to ask to speak to a manager before they asked me to look and see if the box was checked. This should be the first response, instead of asking you for your credit card. IT TOOK ME AN HOUR! It is a 5 minute fix at most. This type of blatant cash grab has left a sour taste in my mouth over the true intentions of this company. However, the product now works as it should. I do not plan on buying any Netgear products in the future.
Hi
Thanks for your Suggestion..
I just made the change to the respomd to internet ping in the WAN Setup as suggested above..
IT DID NOT RESOLVE THE PROBLEM!!!
On Port 80 It gors to the Router Management Scree n instead of my running Apache Server
RDP simply does not respond (No forwarding on port 3389)
FTP also will not connect (No forwarding on port 21)
IS THERE A SOLUTION FOR THIS???
One would think NetGear would know how to make routers and not sell this rather expesive boat anchor....
What is the recomendation.. Trash this device and get a new one??
Thanks for any help
Chhers
John
Hello jjrjr1
What is your ISP and what firmware version is your C6300 running?
DarrenM
Hi
Thanks for your reply.
My C6300 is running firmware v1.02.19
My ISP is Time Warrner.
Thanks
John
Hello jjrjr1
That looks to be the issue it should be on V2.01.14 which is a firmware that fixed port forwarding they released this a month ago I would try to contact TWC ask for there Level 3 support and see if they can send some signals to your modem and do some reboots to try and get the firmware to your modem.
DarrenM
