Router ping propping

[armenis]

Hello,

Just got new Netgear C700v2 router and configured it.

IP: 192.168.0.1

After few hour work the ping is dropping perioically.

Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.0.1: bytes=32 time=74ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.0.1: bytes=32 time=89ms TTL=64
Reply from 192.168.0.1: bytes=32 time=84ms TTL=64
Reply from 192.168.0.1: bytes=32 time=30ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.0.1: bytes=32 time=21ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64

And I'm loosing internet connection too.

I did factory reset couple of times which didn't help.

Is there anything that you can help me with this issue?

Or is this device broken?

[FURRYe38]

Have the ISP check the signal and line quality UP to the modem. 
Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
Be sure your using good quality RG6 coax cable up to the modem. 
Be sure to power OFF the modem for 1 minute them back ON.

Was the ping via wired or wireless?