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Forum Discussion
cm1000 and xfinity issues or just Docsis 3.1 issue?
Hello all. I upgraded to the Gigabit plan with Xfinity. I use my own Modem (Arris Surfboard 3.0). After realizing I needed a Docsis 3.1 I bought the Motorola MB8600 or whatever but it was 3.1. Comcast...
Please reply with some specific things I can do to debug the CM1000. The logs are pretty weak.
Are you able to post the power levels of your connection?
DarrenM
Frequency start Value This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. Starting Frequency <tabindex=-1>Startup Procedure
Procedure Status Comment Acquire Downstream Channel 609000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK ------------ Security Enable BPI+ <tabindex=-1>Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked QAM256 21 609000000 Hz 5.9 dBmV 40.1 dB 0 0 2 Locked QAM256 1 489000000 Hz 7.5 dBmV 41.1 dB 0 0 3 Locked QAM256 2 495000000 Hz 7.4 dBmV 41.0 dB 0 0 4 Locked QAM256 3 501000000 Hz 7.3 dBmV 40.9 dB 0 0 5 Locked QAM256 4 507000000 Hz 7.5 dBmV 37.8 dB 0 0 6 Locked QAM256 5 513000000 Hz 7.3 dBmV 41.0 dB 0 0 7 Locked QAM256 6 519000000 Hz 7.3 dBmV 40.9 dB 0 0 8 Locked QAM256 7 525000000 Hz 7.3 dBmV 40.8 dB 0 0 9 Locked QAM256 8 531000000 Hz 7.2 dBmV 40.8 dB 0 0 10 Locked QAM256 9 537000000 Hz 7.2 dBmV 40.7 dB 0 0 11 Locked QAM256 10 543000000 Hz 7.1 dBmV 40.6 dB 0 0 12 Locked QAM256 11 549000000 Hz 6.9 dBmV 40.4 dB 0 0 13 Locked QAM256 12 555000000 Hz 7.1 dBmV 40.6 dB 0 0 14 Locked QAM256 13 561000000 Hz 7.0 dBmV 40.2 dB 0 0 15 Locked QAM256 14 567000000 Hz 6.8 dBmV 40.3 dB 0 0 16 Locked QAM256 15 573000000 Hz 6.9 dBmV 40.3 dB 0 0 17 Locked QAM256 16 579000000 Hz 6.5 dBmV 40.8 dB 0 0 18 Locked QAM256 17 585000000 Hz 6.2 dBmV 40.8 dB 0 0 19 Locked QAM256 18 591000000 Hz 6.0 dBmV 40.3 dB 0 0 20 Locked QAM256 19 597000000 Hz 5.9 dBmV 40.3 dB 0 0 21 Locked QAM256 20 603000000 Hz 5.9 dBmV 40.3 dB 0 0 22 Locked QAM256 22 615000000 Hz 5.6 dBmV 39.9 dB 0 0 23 Locked QAM256 23 621000000 Hz 5.5 dBmV 39.9 dB 0 0 24 Locked QAM256 24 627000000 Hz 5.1 dBmV 39.4 dB 0 0 <tabindex=-1>Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 1 5120 Ksym/sec 36100000 Hz 43.3 dBmV 2 Locked ATDMA 2 5120 Ksym/sec 29600000 Hz 43.5 dBmV 3 Locked ATDMA 3 5120 Ksym/sec 23000000 Hz 43.5 dBmV 4 Locked ATDMA 4 5120 Ksym/sec 16500000 Hz 43.5 dBmV 5 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Current System Time: Tue Apr 03 20:06:58 2018