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Ev10ss's avatar
Ev10ss
Aspirant
Jan 15, 2020
Solved

cm700 and slow upload speeds

subscribed to Mediacom for 200 Mb service (200 download and 20 upload)

I work from home so I need a stable connection.

Last Friday my upload basically quit with the download stayed at about 200 Mb.

Monday my upload speeds came back but are 'bouncing' between 20 Mb and 2 Mb.

 

Service man just left, commented that my siginal levels were the 'best' he's ever seen.

Therefore, it must be my equipment?

1 year old CM700

1 year old Orbi

I asked him really?  He said that with a siginal like your's that's all I can think of?

 

any ideas?

How does one know if their modem or router is bad?

 

Thanks,

  • Ev10ss's avatar
    Ev10ss
    Jan 21, 2020
    Finally broke down and installed a new router last Sunday. Internet has been steady ever since. Orbi was only 7 months old.

10 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 16, 2020

    Connect a wired PC to the back of the modem. Power OFF the modem for 30 seconds, then back On. Speed test with the wired PC to check speeds. 

    • Ev10ss's avatar
      Ev10ss
      Aspirant
      Jan 16, 2020

      So today during my lunch hour I connected my laptop to the CM700 modem and ran the testmynet with 5 minute intervals.  Upload was very consistant at ~28Mb, almost a straightline.

       

      So I'm back to Modem to Orbi and Orbi to (1) work VPN (2) switch and (3) MOCA Dongal.  We'll see how the afternoon goes.

      Thanks,

       

      • Ev10ss's avatar
        Ev10ss
        Aspirant
        Jan 17, 2020

        Jan 17, 2020   I connected my laptop directly to the CM700 last night and ran the testmynet test on 5 minute increments.  THis morning, the upload speeds were all very consistent at ~20 to 25 Mb all thru the night.  Yet, when I connect my Orby RBR50 and RBS50, my wireless upoad speeds randomly drop out?

        THanks,

        Ev10ss wrote:

        Jan 16, 2020  So today during my lunch hour I connected my laptop to the CM700 modem and ran the testmynet with 5 minute intervals.  Upload was very consistant at ~28Mb, almost a straightline.

         

        So I'm back to Modem to Orbi and Orbi to (1) work VPN (2) switch and (3) MOCA Dongal.  We'll see how the afternoon goes.

        Thanks,