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Forum Discussion
C6300 Frequent disconnects
Seems to be a common topic here, but don't think I've seen a definitive answer so gonna try again. Purchased a C6300 because it was (seemingly) the best modem / router out there supported by Comc...
Just realized why this probably WON'T work - on that same page I've actually unchecked the Wireless Gateway Radio because I'm pushing my WiFi through my Linksys Access Point. However, as I mentioned previously, whether I use the AP and disable the C6300 or if I use the C6300 and disable the AP to broadcast my WiFi, the micro-disconnects still happen. And to be sure, when I say I've disabled the AP, I've tried turning off the broadcast AND pulled the power from it - either way, the C6300 alone experiences the same disonnects.
Also, why I don't think the Linksys factors into things is because prior to getting my C6300, I used a Comcast Gateway and had NO disconnects. The Comcast device was way under powered, but using the Comcast and Linksys did NOT cause the same issues. As such, the only "new" factor is the C6300.
-S
Some good and bad news to report.
Made the changes per your suggestion AND flip flopped so that my C6300 was pushing WiFi and NOT my Linksys AP. At first, the transition was rought. Used ping -t 192.168.0.1 to see how things were going and sure enough, after a few minutes I was disconnected. Only, unlike my brief micro-disconnects, I was down for a few minutes. As before, during the entire issue, my computer showed that it was still connected and it looked normal, but I was unable to connect to any website and my pings were all failing. WiFi was indeed down again.
However, once connected...I actually made it through the entire night without ANY further disconnects - significant ones OR micro-disconnects. This was the first time I've made it through the whole evening and morning without any interruptions, which is VERY positive. I'll let this go for a few days and report back - maybe, just maybe, the changes made have resolved this.
So hopefull....
-S
Does it seemed to have been resolved still? I have a similar problem but with ethernet too, and I'm writing up my own post now. I'm curious if you found this helpful, though.
Hi,
i am experiencing the same issue..
Have just upgrded my modem from C3700 to C6300 - and got disconnected from WorldOfWarcraft every 5-10 minutes...
Any web page - looks good - so the disconnection itself is short of time.
Any updates on this?
Provider : Wave Broadband
Hardware Version V3.0
Firmware Version V1.02.21
Previous modem : Netgear C3700 - no issues like this.
I've found that connecting to a VPN alleviates the issue. I've been using Private Internet Access and their client. I think it has something to do with error-checking and the client not sending bad packets. While this is a solution, it's still really crappy to have to deal with the drawbacks of a VPN just to have a stable connection.
Hello,
Does anyone have any real solution to the disconnect problem? I've been having this issue and was nearly floored when I found out it was the modem I just purchased. This is crazy. Is there anyone available to walk me throught correcting this problem?
I will greatly appreciate any help.
From everything I can tell, no. It's happened for multiple c6300s for me now. Netgear customer service has been great, but I think this is a systemic issue. I suspect something with my PC or ISP or my building does not play well with the modem, and another c6300 likely won't fix the problem.
Like I said above, running a VPN on my desktop seems to alleviate the issue 99-100%. However, there's no need to do so on our laptop or phones. This makes me think the most likely suspect is something on my PC that's not playing nice, though I'm very far from certain with that.
To be honest, if it's still even somewhat convenient for you to change to a different modem/router, that would probably be best. I often go through long periods of time without the disconnections, but the times I have the disconnections can be very frustrating.
Edit: I forgot to mention that someone has a suggestion that worked for him here. I completely forgot about it, so I haven't tried it yet. Of course, it'd be nice to not have to force half duplex.