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2012-06-15 01:23 PM - last edited on 2015-07-31 09:41 AM by ElaineM
I just purchased a CG3000D Cable Gateway/Wireless router from Amazon. Supposedly new, put possibly not. I can't change the admin password beyond the default. It accepts the change, but doesn't actually change the settings. They stay the default. Also there is no place the change the SSID. It's listed in the right side help menu under Setup...Wireless Settings, but there is no actual field there. I've tried it on Chrome, FF and IE. Same result.
I know the firmware is old, 5.5.1, and cannot find any newer versions beyond the open source (http://kb.netgear.com/app/answers/detail/a_id/2649/kw/CG3100). Is this ok to install, and if so, how do I go about doing it.
2012-06-15 02:00 PM
2012-06-15 02:27 PM
2012-06-15 02:38 PM
2012-06-16 05:16 AM
2012-06-16 07:06 AM
2015-07-30 12:47 PM
i have the same problem and TW went into the http://192.168.0.1/ menu using their login credentials and they found NO WAY to update the firmware. they said there were no option for it on the screen & same for me (no option). so how is the service provider supposed to update if there is no update firmware option on the menu???
2015-07-31 09:50 AM
I have looked into the CG3000D this modem was orginaly sold to charter and wasnt a retail modem so we have no firmware support for this modem it would be handled threw the ISP here is a article talking about this. Sorry this dosnt help upgrade the firmware.