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Forum Discussion
CM1000 - Xfinity Gigabit tier - slow download speed
I've recently noticed slow download speeds on my Xfinity Gigabit Internet tier and I've been unable to determine what is causing the issue - I think it's on the Comcast end, but haven't ruled out tha...
Wow, not a single response to this since 01/02...
I have the same setup - CM1000 + Xfinity Gigabit tier. I see from your screenshot that you have unlocked downstream channels. I suspect this might be the cause of your poor download speed, though sad to say I have no idea how to fix it. I have a similar issue, though the only downstream bonded channel that is unlocked in my case is channel 32. I believe that channel is needed for Gigabit speed, as I am only able to get ~400 Mb/s.
Does anyone at Netgear read these? I read through their docs, and can find zero info on how to fix this issue. Their link to "how to fix slow download speeds" is just a link to what firmware the modem should be running. I think I may go back to Arris or Motorola.
I have the same problem - 4 unlocked upstream channels, and capping at around 415 downstream with 41 up.
is anyone going to respond to this message from Netgear?
Thank you