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MattN
Tutor

Re: CM1000 Xfinity issues

I wonder why these cable modems are not smart enough to detect line signal issues and let the user know?  Seems like an easy to add feature that would be useful for customer.

Model: CM1000|DOCSIS® 3.1
Message 76 of 79
Mrgoodall
Star

Re: CM1000 Xfinity issues

It could be that different cable systems provision via different methods and systems. Adding features like automated reporting to non-compatible systems could real havoc on an ever changing platform. Remember, each isp provisions the modems to their system. It may not be in their interest to support a product that they don’t sell/bill for.
Model: CM1000|DOCSIS® 3.1
Message 77 of 79
lambs4eva
Aspirant

Re: CM1000 Xfinity issues

So I just got the modem; and it doesn’t seem to be working everytime it gets close to being finished (no blinking) it starts all over again, it’s been doing this for the past half hour.
Message 78 of 79
DarrenM
NETGEAR Moderator

Re: CM1000 Xfinity issues

I would contact your ISP make sure the modem is added and provisioned correctly in there system.

 

DarrenM

Message 79 of 79
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