NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
New C7100V took a nose dive - slow DL speed/normal upload
Model Number: c7100v Firmware: V2.01.33 OS: Mac High Sierra v10.13.3 Hi guys. I purchased the Nighthawk c7100v dual modem/router so I could stop paying the rental fee through comcast, and it works with the triple play that we have. We have a one story, 4 bedroom home and I've never had an issue with coverage or speed with comcast's Arris dual modem/router that we used for years. My speeds using comcast equipment were 150 Mbps down/5 mbps up. Nothing special, but it does the trick. I installed the Nighthawk, called comcast and activated it, checked connectivity and it was working fine. Very similar speeds using the speedtest.net. That was March 17th, last Saturday. On Sunday, March 18th, I noticed the internet was lagging quite a bit. I checked speedtest and it ran a 6 mbps download/5 mbps upload. I restarted the Nighthawk and tried again, but same result. I am lucky to get 10mbps. I'm not using another router, the placement of the Nighthawk is above anything else, not being blocked by metal or a wall, it's in the living room out in the open. I called comcast and they are sending a technician, but I'd like to try and fix it myself in case it's something you guys can help me with. Thanks for taking the time to read this, hope to see a good answer on here soon. Have a great night! ChefAC1750 Channel Selection and Signal Quality
I have a C6300 Wifi cable modem router that I cannot seem to obtain a quality signal with and need assistance. The singal strength seems to be good with MOST of my devices and the connection speed with my direct connection devices are flawless. However, when it comes to getting calls with Skype for Business in a wireless connection, my expereince drops significantly. There has got to be something I can to to enhance my signal so I can take calls wile on a wireless network. And to make matters worse, I am in an apartment complex so there are a fair share of devices surrounding me. I attempted to change my channel on the 5GHz side to be on a channel that has the least congestion, but the channel does not seem to stick. What am I missing? Is there any sugesstions in improving my quality and speed of my Wifi connection? I have tried different DNS servers like Google and CloudFlare, but they seemed to have slowed my connection rather than make it faster. The thing that does not make sense is that the admin page does not show a channel for GHz and even my NetSpot application shows my 5GHz being 2.4GHz, I do not get it.N450 CG3000Dv2 How do I enable 5GHz? Photo included
I have searched 5GHz topic but this tech newbie can't find the answer to this: how do I enable 5GHz? Genie shows 2.4 but that's it. Picture shows results of trying to find 5GHz. I would greatly appreciate any help. Talk to me like I'm 10 y.o. THANK YOU!Nighthawk C7000-100NAS AC1900 Modem Router Proper Optimization
Does anyone have any optimization suggestions for setting up the router? I'm with Time Warner and because of the many devices we have connected in our home, we're getting low speeds even though we have 200mbps. I know we won't get close to this with wi-fi, but we can't watch tv without seeing the rebuffering circle every few minutes. Called Netgear and they want to charge a service fee for supporting their own equipment. Um, no...so, I'm reaching out to the community. Also, have a question about why my single network shows up as 5 when we look to change the internet channel because of interference. There could be no other network on a channel I switch to, then, poof! There's 5 all of a sudden. Why? Thanks!.
