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32 TopicsOrbi RBR50 and Slow WiFi Problems with iOS Devices
I’ve been experience a very strange problem with slow WiFi speeds on my iOS devices for a few months now and was wondering if anyone might be able to point me to something to try to fix it. It seems that the problem started when I updated our iPhones and iPads to iOS 11 and has been ongoing ever since. I have spoken with Apple about the issue, but nothing we’ve tried has helped. Things like turning Airplane mode on and off, resetting network settings, re-setting up the iPad/iPhone as a new device, etc. Here’s what happens. When home, the iOS devices act normally and have a good connection to the Orbi system and get full Internet speed (150 Mbps for my service) all over the house. If we then take the iOS devices out of the house and connect to another WiFi network, such as at work, all is still well. The problem starts when we return home. They connect to the WiFi network just fine, but if I perform a speed test, they will show anywhere from about 1 Mbps to about 25 Mbps connections and will not get any better throughput. Also, while this is happening, if you try to use an application that accesses the Internet, it will experience long delays in accessing the information every few minutes. Once the delay is over, everything works as expected, but at the low, and sometimes very low, connection speeds. No amount of fiddling with the iOS devices will correct the situation; however, through the process of elimination I found that restarting the Orbi router gets everything back to working as expected. I can’t for the life of me figure out what could potentially be causing this odd behavior, but would appreciate any insight that someone may have and would be willing to share. This is becoming more and more annoying as time goes on.New C7100V took a nose dive - slow DL speed/normal upload
Model Number: c7100v Firmware: V2.01.33 OS: Mac High Sierra v10.13.3 Hi guys. I purchased the Nighthawk c7100v dual modem/router so I could stop paying the rental fee through comcast, and it works with the triple play that we have. We have a one story, 4 bedroom home and I've never had an issue with coverage or speed with comcast's Arris dual modem/router that we used for years. My speeds using comcast equipment were 150 Mbps down/5 mbps up. Nothing special, but it does the trick. I installed the Nighthawk, called comcast and activated it, checked connectivity and it was working fine. Very similar speeds using the speedtest.net. That was March 17th, last Saturday. On Sunday, March 18th, I noticed the internet was lagging quite a bit. I checked speedtest and it ran a 6 mbps download/5 mbps upload. I restarted the Nighthawk and tried again, but same result. I am lucky to get 10mbps. I'm not using another router, the placement of the Nighthawk is above anything else, not being blocked by metal or a wall, it's in the living room out in the open. I called comcast and they are sending a technician, but I'd like to try and fix it myself in case it's something you guys can help me with. Thanks for taking the time to read this, hope to see a good answer on here soon. Have a great night! Chef2.2KViews0likes4CommentsCM1000 Xfinity issues
I am quite frustrated at this point. I had a CM600 modem to support Comcast's Extreme 150 service. I've had it for a few years and was consistently getting 160 to 170mbps speed from it. About three weeks ago, I noticed a drop off and did a speed test and could not get more than 50mbps. Comcast reset the modem (I did the same thing). No change. They sent a tech out to the house and he swapped out my modem for one of theirs and lo and behold, 170mbps. He said I needed a new modem. I was a little suspicious of this, but wanting to eventually get gigabit service when it becomes available, I bought a CM1000. It provisioned fine, but I am seeing the same behavior. At the start of the speed test it spikes to over 100 but eventually averages out to 70 or 80. They came out again and re-trenched a new thicker line between the street and the house. Still the same behavior. The tech came out again today and installed a dedicated line directly from the outside box to the modem. Still the same behavior. The logs from the Modem are consistently showing: Time Priority Description 2017-12-03, 10:41:31 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 21 22 ; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=b0:39:56:4b:b8:68;CMTS-MAC=00:01:5c:a7:12:4e;CM-QOS=1.1;CM-VER=3.1; 2017-12-03, 10:41:17 Warning (5) MDD message timeout;CM-MAC=b0:39:56:4b:b8:68;CMTS-MAC=00:01:5c:a7:12:4e;CM-QOS=1.1;CM-VER=3.1; The Cable Connection page displays the following. Any thoughts on this issue? Frequency start Value This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. Starting Frequency <tabindex=-1>Startup Procedure Procedure Status Comment Acquire Downstream Channel 555000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enable BPI+ IP Provisioning Mode Honor MDD IPv6 only <tabindex=-1>Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked QAM256 20 555000000 Hz 2.8 dBmV 36.8 dB 158493311 546 0 2 Locked QAM256 1 423000000 Hz 5.4 dBmV 38.7 dB 157105990 36 0 3 Locked QAM256 2 429000000 Hz 5.6 dBmV 38.9 dB 157114932 13 0 4 Locked QAM256 3 435000000 Hz 5.6 dBmV 39.0 dB 157125743 17 0 5 Locked QAM256 4 441000000 Hz 5.1 dBmV 38.7 dB 157134245 29 0 6 Locked QAM256 5 453000000 Hz 4.2 dBmV 38.5 dB 157143868 60 0 7 Locked QAM256 6 459000000 Hz 3.8 dBmV 38.3 dB 157153008 71 0 8 Locked QAM256 7 465000000 Hz 3.5 dBmV 38.3 dB 157162210 62 0 9 Locked QAM256 8 471000000 Hz 3.2 dBmV 38.2 dB 157171891 72 0 10 Locked QAM256 9 477000000 Hz 2.7 dBmV 38.0 dB 157181040 59 0 11 Locked QAM256 10 483000000 Hz 2.2 dBmV 37.5 dB 157190267 74 0 12 Locked QAM256 11 489000000 Hz 2.0 dBmV 37.4 dB 157199468 75 0 13 Locked QAM256 12 495000000 Hz 1.9 dBmV 37.4 dB 157208618 80 0 14 Locked QAM256 13 507000000 Hz 1.7 dBmV 37.3 dB 157218872 61 0 15 Locked QAM256 14 513000000 Hz 1.6 dBmV 37.3 dB 157227558 70 0 16 Locked QAM256 15 519000000 Hz 1.4 dBmV 37.3 dB 157237136 95 0 17 Locked QAM256 16 525000000 Hz 1.1 dBmV 37.1 dB 157246947 121 0 18 Locked QAM256 17 531000000 Hz 1.3 dBmV 37.4 dB 157255633 105 0 19 Locked QAM256 18 537000000 Hz 1.3 dBmV 37.1 dB 157264694 132 0 20 Locked QAM256 19 543000000 Hz 1.6 dBmV 37.1 dB 157275272 112 0 21 Locked QAM256 21 561000000 Hz 2.9 dBmV 32.3 dB 147085863 2537135 7646772 22 Locked QAM256 22 567000000 Hz 3.6 dBmV 27.2 dB 135579752 4471561 17201032 23 Locked QAM256 23 573000000 Hz 3.7 dBmV 35.5 dB 152906954 3458380 927827 24 Locked QAM256 24 579000000 Hz 3.1 dBmV 34.7 dB 157299415 177 0 25 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 26 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 27 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 28 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 29 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 30 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 31 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 32 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 <tabindex=-1>Upstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power 1 Locked ATDMA 1 35600000 Hz 35.8 dBmV 2 Locked ATDMA 2 29200000 Hz 35.8 dBmV 3 Locked ATDMA 3 22800000 Hz 34.0 dBmV 4 Not Locked Unknown 0 0 Hz 0.0 dBmV 5 Not Locked Unknown 0 0 Hz 0.0 dBmV 6 Not Locked Unknown 0 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 Hz 0.0 dBmV <tabindex=-1>Downstream OFDM Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked 0, 1 25 372000000 Hz 7.6 dBmV 38.3 dB 1108 ~ 2987 4381967 35743 0 2 Not Locked 0 0 0 Hz 7.2 dBmV 0.0 dB 0 ~ 4095 0 0 0 <tabindex=-1>Upstream OFDMA Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Not Locked Unknown 0 0 Hz 0 dBmV 2 Not Locked Unknown 0 0 Hz 0 dBmV Any help or guidance I can give Xfinity would be greatly appreciated. I really want to own my own equipment and not pay $10 a month for their stuff. Warm regards, JoeSolved78KViews0likes78CommentsHow Many Simultaneous Connections Can The Orbi WiFi Possibly Support (For Running A Webserver)
Hello, I have been running a local webserver off of my Netgear Orbi system (via portforwarding). What's happening is that it will run fine for a while, then it will start to fail. The software seems to geerate no crash warnings, and I and their tech support have suggested that my web server is generating the maximum number of connections that my Orbi system can hande, causing it to cut the connection, though I am still able to visit websites when this happens. My web server can get up to several thousand connections to it at once, the sent data never too much too slow my connection down, the allowed connection speed is about 1mb per second. I am wondering, for this purpose, about how many connections to it is the Orbi system capable of handelig at once? Thank you.SolvedAC1750 Channel Selection and Signal Quality
I have a C6300 Wifi cable modem router that I cannot seem to obtain a quality signal with and need assistance. The singal strength seems to be good with MOST of my devices and the connection speed with my direct connection devices are flawless. However, when it comes to getting calls with Skype for Business in a wireless connection, my expereince drops significantly. There has got to be something I can to to enhance my signal so I can take calls wile on a wireless network. And to make matters worse, I am in an apartment complex so there are a fair share of devices surrounding me. I attempted to change my channel on the 5GHz side to be on a channel that has the least congestion, but the channel does not seem to stick. What am I missing? Is there any sugesstions in improving my quality and speed of my Wifi connection? I have tried different DNS servers like Google and CloudFlare, but they seemed to have slowed my connection rather than make it faster. The thing that does not make sense is that the admin page does not show a channel for GHz and even my NetSpot application shows my 5GHz being 2.4GHz, I do not get it.1.1KViews0likes2CommentsOrbi WiFi Speed
Hello, I had new internet service installed today (300 Down / 20 Up). Speed tests from the Orbi app and hardwired to the router show great speeds. However, when I run any kind of speed test when connected to WiFi, the best download speed I can get is 13MB. This is from broth iPhones and laptops. Both Beamforming and Mu-MIMO are enabled. Not sure if there is a problem with a setting or if this is related to a firmware issue. Current firmware is 2.1.2.18. Any help is appreciated. Thanks, BenOrbi Limiting Speed - wired & wireless
I just had Gig internet installed on Friday and when it was installed I had the ethernet cable connected directly from the modem to my Macbook which reported speeds on avergae of 985Mbps. After connecting that same cable to the Orbi, and running the network cable provided by Orbi to my Macbook, the speed is now limited to ~95Mbps. I also ran the speedtest from the QoS section of my Orbi config and it only shows 338Mbps. I've tried restarting the router as well as manually updating the firmware (because it showed no update available) from 2.0.x.x to 2.1.1.16. I don't think I have any special settings besides 3 reserved IPs and 6 port forwardings. Everything else should be out of the box. Interestingly, my 5g wifi is outputting speeds higher than my wired connection - iPhone speedtest shows 268Mbps. (all speedtests done by Ookla Speedtest apps)SolvedPS4 Pro Wont Connect to the 5GHz Signal
So I just recently purchased the Orbi RBK40 router and I noticed you cannot separate the 2.4GHz and 5GHz WiFi signals through normal methods. I was told that the router has a system or program that automatically pushes the best connection possible. All the devices that support a 5GHz connection seem to connect just fine. However, there are two PS4 Pros in the house and the router refuse to connect it to the 5GHz conncetion. Under my network settings on both PS4 Pro say they are on a 2.4 GHz conncetion. Even under the router GUI it says that it's connected to the 2.4 GHz conncetion. I've been trying to look up methods on how to connect it mannually but no luck. I found a post that teaches how to separate the SSIDs for both the 2.4 and 5 GHz and it worked, however the devices that were connceting to the 5GHz were experincing lag issues and would not have a consistent download rate. I usually average between 145-150 Mbps download when I don't split the SSIDs. However, when they are separate SSIDs, the download ranges from 6-130 Mbps and is never consistent. Not to mention, when the SSIDs are split, the PS4s seems to disconnect from the router frequently. Long story short, is there a way to connect the PS4 Pro to the 5GHz connection?Orbi RBR50 firmware V2.0.0.74. Does it support Gig down
I have the RBR50 with 3 satilights. I was getting roughly 275-280 down & 30 up when I had the 300/35 plan with my ISP. I've upgraded to the GIG down 50up plan and my Orbi speed dropped to 150 down but up upgraded to 50. I tried to check to see if I upgraded my speed past the orbi's capabilities and saw something that it supported up to 400 down. Is that correct or did I mis-understand (if that's a word)? So could my issue be caused by my web speed being being upgraded past the Orbi's abilities and is that why my speed has actually gone down after the upgrade? Hardwired test direct to a computer showed that the ISP is sending the upgraded speed. Older computer showed 380 down and Omex X setup hardwired was full speed. Also, I put the specs in the subject because the mobel tab wasn't working.