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CM500 blinking red lights
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2020-07-02
04:33 PM
2020-07-02
04:33 PM
CM500 blinking red lights
Hi,
I have a CM500 Modem that is about 3.5 months old. Last week my internet suddenly went down. The modem has a solid green power light, but the up and down arrows continously blink red. When I plug it in it immediately starts blinking, it doesn't even attempt to connect. If I plug an ethernet cable in I do not get any signal from the modem. The cable company came out and confirmed that the modem was the issue. However, netgear insists it's not a hardware issue for the warranty. Any suggestions on how to troubleshoot?
Model: CM500|16x4 DOCSIS 3.0 Cable Modem
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2020-07-03
10:19 AM
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