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Benzo14's avatar
Benzo14
Follower
Nov 04, 2017

Can’t login after hard reset

So I got this router from my parents, and I hard reset it but I don’t know the original password to connect via WiFi to reconfigure the settings. Is there a way I can connect to change the settings?

1 Reply

  • > [...] I hard reset it [...]

       How hard?  Visit http://netgear.com/support , put in your model
    number, and look for Documentation.  The User Manual explains the
    procedure.  Look for "Factory Default Settings".

    > but I don't know the original password to connect via WiFi to
    > reconfigure the settings.

       This information is often found on the product label on the router.
    If that fails, try a wired connection.