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Re: How to disable the firewall?

seseskiz
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How to disable the firewall?

HI, I have a Netgear c7000-100NAS modem and router combo. 

 

The firewall in my Netgear device is blocking FTP access to my files. It is a wordpress based site, I can access my dashboard and make changes. However, I can not access my files via FTP.

 

I am using Godaddy’s Manage Wordpress and the only way to access the files are through FTP. They keep the files on their servers.

 

Here is the error I get from my FTP client.

 

An FTP error occurred. Can not make connection to host. User limit reached or not authorized to make connection due to local firewall blocking FTP data.

 

I am using Firezilla for my ftp management. I have also tried it with Dreamweaver’s built in ftp client but still can not access.

 

I have turned off the firewall on my computer. “I am using Mac by the way.” It still did not help.

 

I am using sftp connection and port is 22

 

My lost option is to go into my Netgear’s Gateway settings and disable the firewall or add a rule to allow access to my ftp. I just do not know how to do that.

 

Can someone help?

 

Where do I go into the geteway settings and what do I change?

 

Thank you

 

 

 

 

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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DarrenM
Sr. NETGEAR Moderator

Re: How to disable the firewall?

Hello seseskiz

 

Here is a article on how to port forward you may also want to check out the related articles.

 

http://kb.netgear.com/app/answers/detail/a_id/24289?cid=wmt_netgear_organic

 

DarrenM

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