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Unable to Log in Router c6300

Nei
Aspirant
Aspirant

Unable to Log in Router c6300

Just bought a c6300 modem/router and it's connected wonderfully. However, I am unable to log into the router itself to verify or even provide it updates. routerlogin.net or routerlogin.com does not pull up.  I get the 'This site cannot be reached.' message. I've even tried using NETGEAR Genie to log into the router and I still can't get in. My version of NETGEAR Genie is Version 2.4.26. When I try logging into my router using the Genie the following message shows up: "NETGEAR router is not found or is not supported. Also make sure the device is not connected to the guest network of the router, and no IPv6 is enabled."

 

According to the list of supporting routers (http://kb.netgear.com/app/answers/detail/a_id/24686?cid=wmt_netgear_organic) the c6300 is supported. Not sure where to go from here...

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 1 of 5

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DarrenM
Sr. NETGEAR Moderator

Re: Unable to Log in Router c6300

Hello Nei

 

Have you tried to use 192.168.0.1 or 192.168.100.1 to log into the modem?

 

DarrenM

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Message 4 of 5

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netwrks
Master

Re: Unable to Log in Router c6300

Use a computer with a browser.

Message 2 of 5
Nei
Aspirant
Aspirant

Re: Unable to Log in Router c6300

What kind of answer is this? What computer does not have a browser already installed with its operating system???

Message 3 of 5
DarrenM
Sr. NETGEAR Moderator

Re: Unable to Log in Router c6300

Hello Nei

 

Have you tried to use 192.168.0.1 or 192.168.100.1 to log into the modem?

 

DarrenM

Message 4 of 5
Nei
Aspirant
Aspirant

Re: Unable to Log in Router c6300

I thought I tried this earlier as well, but perhaps I didn't. Using 192.168.0.1 has resolved my issue. Thank you!

Message 5 of 5
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