NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Nei's avatar
Nei
Aspirant
Sep 13, 2016
Solved

Unable to Log in Router c6300

Just bought a c6300 modem/router and it's connected wonderfully. However, I am unable to log into the router itself to verify or even provide it updates. routerlogin.net or routerlogin.com does not pull up.  I get the 'This site cannot be reached.' message. I've even tried using NETGEAR Genie to log into the router and I still can't get in. My version of NETGEAR Genie is Version 2.4.26. When I try logging into my router using the Genie the following message shows up: "NETGEAR router is not found or is not supported. Also make sure the device is not connected to the guest network of the router, and no IPv6 is enabled."

 

According to the list of supporting routers (http://kb.netgear.com/app/answers/detail/a_id/24686?cid=wmt_netgear_organic) the c6300 is supported. Not sure where to go from here...

  • Hello Nei

     

    Have you tried to use 192.168.0.1 or 192.168.100.1 to log into the modem?

     

    DarrenM

4 Replies

    • Nei's avatar
      Nei
      Aspirant

      What kind of answer is this? What computer does not have a browser already installed with its operating system???

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Nei

         

        Have you tried to use 192.168.0.1 or 192.168.100.1 to log into the modem?

         

        DarrenM