NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Karaptian's avatar
Karaptian
Aspirant
Mar 10, 2021

Unregister Modem

When I originally purchased my CM500 modem, I registed it with Netgear.

 

The product is no longer under warranty and I don't use it.

 

I gave the modem to a family member. They tried to use it with Cox Cable ISP, however, Cox is telling the family member that it needs to be unregistered. 

 

How do I do that?

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    You would need to contact the prior ISP where that modem was used and have them remove it from there system.