Hi there! I have had really inconsistent latency the past month and, after contacting my ISP's [Cox] support several times to no prevail, they have instructed me to reach to my modem's support which is what I'm doing now.
I'm on the lastest acceptable firmware, V2.02.21 and I'm running Windows 10 64-bit.
Here is the lastest ping test I ran. My ping is ranging from 12-34ms, but in games I'm experiencing 40-150ms, as well as my download speeds ranging from 5Mbps to 35Mbps (my plan is 150Mbps).
Pinging google.com [2607:f8b0:4000:806::200e] with 32 bytes of data
Reply from 2607:f8b0:4000:806::200e: time=14ms
Request timed out.
Request timed out.
Reply from 2607:f8b0:4000:806::200e: time=13ms
Reply from 2607:f8b0:4000:806::200e: time=14ms
Reply from 2607:f8b0:4000:806::200e: time=14ms
Reply from 2607:f8b0:4000:806::200e: time=12ms
Reply from 2607:f8b0:4000:806::200e: time=14ms
Reply from 2607:f8b0:4000:806::200e: time=14ms
Request timed out.
Reply from 2607:f8b0:4000:806::200e: time=13ms
Reply from 2607:f8b0:4000:806::200e: time=34ms
Reply from 2607:f8b0:4000:806::200e: time=13ms
Reply from 2607:f8b0:4000:806::200e: time=32ms
Reply from 2607:f8b0:4000:806::200e: time=14ms
Reply from 2607:f8b0:4000:806::200e: time=13ms
Reply from 2607:f8b0:4000:806::200e: time=14ms
Reply from 2607:f8b0:4000:806::200e: time=14ms
Request timed out.
Request timed out.
Ping statistics for 2607:f8b0:4000:806::200e:
Packets: Sent = 20, Received = 15, Lost = 5 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 34ms, Average = 16ms
I'm sorry if I'm not including as many details as I can, I'm not the most savvy when it comes to this.
Any ideas?
