Forum Discussion

Aspirant

May 18, 2016

Solved

Firmware update (6.5) - Apps won't start, can't be installed oder deleted

Hi everbody, like most of you I updatet my Readynas 204 today. The update process itself went smoothly, but after the necesarry restart some problems arose. 1. I wanted to update Anit-Virus Plus, b...

Netgear Apps & Add-ons

mdgm-ntgr
May 19, 2016
Edit: the fix in this post is no longer be needed.

Anyone else having this problem on an OS6 ARM system running 6.5.0 please download (EDIT LINK REMOVED)

If it self-extracts grab the zip file from the trash/recycle bin (if it is moved there). It is most important that you have the zip file that was downloaded.

Restore this zip file via System > Settings > Backup > Restore

You will then be prompted to do a reboot.

About 4-5 minutes later the problem should then be fixed.

Sei

Aspirant

May 19, 2016

Same here.

Plex fails to install and cannot be removed. I wanted to reinstall (from "available apps" and by uploading manually) it since it stopped working after upgrading to 6.5.0. I have also tried other apps from "available apps", which did not work.

from readynasd.log

May 19 14:04:18 NaniNAS readynasd[2329]: Cannot install application plexmediaserver-ros6-binaries-annapurna_0.9.16.6.1993-5089475_armel.deb.
May 19 14:04:48 NaniNAS readynasd[2329]: spooler (pid=32584) returns spool_status=1 outbuf=(null) errbuf=(null) is_localapp=1 name=Plex Media Server (for RN2xx) pkgname=plexmediaserver-ros6-binaries-annapurna
May 19 14:04:50 NaniNAS readynasd[2329]: EnableUnitFiles: GDBus.Error:org.freedesktop.DBus.Error.FileNotFound: No such file or directory
May 19 14:04:50 NaniNAS readynasd[2329]: Cannot install application Plex Media Server (for RN2xx).
May 19 14:20:20 NaniNAS readynasd[2329]: Cannot download application list. Please check your internet connection and try again later.
May 19 14:22:39 NaniNAS readynasd[2329]: spooler (pid=1513) returns spool_status=1 outbuf=(null) errbuf=(null) is_localapp=1 name=Plex Media Server pkgname=plexmediaserver-ros6-binaries
May 19 14:22:41 NaniNAS readynasd[2329]: EnableUnitFiles: GDBus.Error:org.freedesktop.DBus.Error.FileNotFound: No such file or directory
May 19 14:22:41 NaniNAS readynasd[2329]: Cannot install application Plex Media Server.
May 19 14:29:41 NaniNAS readynasd[2329]: spooler (pid=2256) returns spool_status=1 outbuf=(null) errbuf=(null) is_localapp=1 name=BitTorrent Sync pkgname=btsync
May 19 14:29:43 NaniNAS readynasd[2329]: EnableUnitFiles: GDBus.Error:org.freedesktop.DBus.Error.FileNotFound: No such file or directory
May 19 14:29:43 NaniNAS readynasd[2329]: Cannot install application BitTorrent Sync.
May 19 14:33:19 NaniNAS readynasd[2329]: fread(/var/readynasd/system_logs.zip) caused errno=2

mdgm-ntgr

NETGEAR Employee Retired

May 19, 2016

Edit: the fix in this post is no longer be needed.

Anyone else having this problem on an OS6 ARM system running 6.5.0 please download (EDIT LINK REMOVED)

If it self-extracts grab the zip file from the trash/recycle bin (if it is moved there). It is most important that you have the zip file that was downloaded.

Restore this zip file via System > Settings > Backup > Restore

You will then be prompted to do a reboot.

About 4-5 minutes later the problem should then be fixed.

bloooo
Aspirant
May 22, 2016
Thank you, this solved the problem for me.
- tabak
  Aspirant
  May 28, 2016
  Hi,
  
  it will affect my files ?
  - StephenB
    Guru - Experienced User
    May 29, 2016
    tabak wrote:
    
    it will affect my files ?
    
    Will what affect your files?