NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
05RC51
Feb 01, 2022Aspirant
GS308EP Port forward dropping out.
GS308EP/Arris TG1682G
Device wired direct to gateway, port forward successful and will remain until removed and if power cycled.
Device wired through GS308EP will lose port forwarding at seeming random length of time, device and online port status checkers report port status as closed. Only way to regain open status, reboot switch or gateway.
What am I missing in setting up the switch/gateway.
Device wired direct to gateway, port forward successful and will remain until removed and if power cycled.
Device wired through GS308EP will lose port forwarding at seeming random length of time, device and online port status checkers report port status as closed. Only way to regain open status, reboot switch or gateway.
What am I missing in setting up the switch/gateway.
3 Replies
- 05RC51AspirantSwitch & device visible on gateway GUI
Both have reserved IP addresses
Port forward 44158 for device
UPnP disabled or enabled no change
Cant think of anything else offhand..- schumakuGuru - Experienced User
The device LAN IP is ping-able from the LAN or the WLAN on your network?
Switches don't care much about port forwarding. If the device connection does get lost through the switch, so the device can't be reached by IP (testing with a ping for simplicity) after certain time, we could face a hardware issue.
Switch firmware is up2date? https://www.netgear.com/support/product/gs308ep.aspx (GS308EP) resp. https://www.netgear.com/support/product/gs308epp.aspx (GS308EPP), do a factory reset, and reconfigure from scratch.
Switch admin Web UI remains reachable when the issue occurs?
- 05RC51AspirantThe device & switch were able to be pinged locally.
Firmware is updated/current.
Rebooted everything twice before the original post.
Switch UI was accessible the entire time.
There was an issue with being unable to ping from an outside source. Only after random amounts of time.
While the switch should be transparent on the network the Gateway/ISP had an issue with it. It's currently working as it should with no changes made to the switch or gateway since last post. Just left it alone all day while at work.
ISP (cough cough comcast cough) was less than helpful but did admit issues with that gateway not playing nice with other devices.
If I have another issue I'll update the post.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!