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kalico13girl's avatar
kalico13girl
Aspirant
Dec 01, 2019
Solved

WNR2000v5 after latest software update nothing works.

I was told i should update my Genie to the latest (MAC) version. Ever since I did that, the program won't quit when I want it to. I have to force quit. Now this morning, it stopped doing anything. I get the opening HOME screen and that's it. What do I do now? Thanks.

  • Okay great, thanks a lot for your help I certainly appreciate it. A new router might be a great Xmas present to myself? Have a great day.

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  • plemans's avatar
    plemans
    Guru - Experienced User

    You don't need the genie to access the router. You can access it through the browser. try www.routerlogin.net

    If you truly want the genie, you could try uninstalling, rebooting, and reinstalling. Maybe something was corrupt during install.